On jillbet, your full betting history and payment transaction records are accessible right from within your account — no need to visit a separate app or page.
To view betting history:
- Log in to your account and click the profile icon at the top right.
- Go to the "My Bets" or "Bet History" section.
- Filter by date, sport type, or bet outcome.
- You can filter by the last 30 days, 90 days, or a custom date range.
To view payment transactions: From the same profile menu, select "Transaction History". You'll be able to see the date, amount, payment method, and status (Completed / Pending / Failed) for every deposit and withdrawal.
If you have a question about the outcome of a bet, note the transaction ID and send it to support — this helps resolve the issue much faster.
In the Jillbet app, you can access the same information by selecting the "History" tab from the bottom menu. Data updates in real time — your bet history appears within seconds of a bet being settled.
There are a few important things to know about updating your profile information on Jillbet. Below is a clear breakdown of what you can change yourself and what requires support.
Can be changed yourself:
- Profile Picture
- Email address (if previously provided)
- Contact Preferences & Notification Settings
- Password
To change your mobile number: For security reasons, your mobile number cannot be changed directly from Settings. This is because it serves as your primary identity verification method — and your payments are also linked to this number. To change your number:
- Contact support via live chat or email.
- Verify your identity by confirming the OTP sent to your old number.
- An OTP will also be sent to the new number for verification.
- Once completed, the update will take effect within 24 hours.
To change your name: After registration, a name change is generally permitted once. Submit a request to support by sending a photo of your National ID or passport to have your name corrected.
The bKash or Nagad number used for payments must match the number registered on your Jillbet account — otherwise withdrawals may not go through.
Deposits at Jillbet via bKash, Nagad, and Rocket are typically 30 seconds to 3 minutes to be credited to your account. However, if there are network issues or high traffic on the payment gateway, it may take up to 15 minutes.
If your deposit is taking longer than expected, follow these steps:
- Check your account transaction history to see if it shows as "Pending".
- Check whether you received an SMS payment confirmation from your bKash or Nagad app.
- If the balance still hasn't arrived after 15 minutes, take a screenshot and note down the transaction ID.
- Send that ID and a screenshot to live chat — most issues are resolved within 10–30 minutes.
If a deposit fails: Any funds sent are automatically refunded to your mobile banking account within 24 hours. If your bKash/Nagad is charged but Jillbet shows no credit, your money won't be stuck — the system processes the refund on its own.
When making a deposit, always confirm you're sending to the correct payment number. Jillbet's payment number is kept up to date in the Cashier section after you log in — using a number saved from an old note may cause issues.
Yes, Jillbet offers several responsible betting tools, all completely free for any member to use. Using these tools isn't an admission of a problem — it's a sign of a smart, self-aware bettor.
Available tools:
- Daily / Weekly / Monthly Deposit Limit: If a deposit exceeds the set limit, the system will automatically block the transaction.
- Session Time Limit: Set a limit on how long you can play in one session — you'll be logged out automatically when time is up.
- Cooling-off period: Take a temporary break ranging from 24 hours up to 6 months.
- Self-exclusion: Option to permanently close your account.
How to activate: After logging in, go to Account Settings and find the "Responsible Gaming" section. From there, set your preferred tools. Lowering a limit takes effect immediately, but increasing or removing one requires a 72-hour waiting period — this is intentional, to prevent impulsive decisions made in the heat of the moment.
For more details Responsible Gaming page View.
The minimum deposit at Jillbet is just ৳100 — on bKash, Nagad, and Rocket alike. Many platforms require a minimum of ৳500 or ৳1,000 to get started; at Jillbet, there's no such restriction.
Deposit limit summary:
- Minimum deposit: ৳100 (bKash / Nagad / Rocket)
- Maximum Single Deposit: Varies by payment method — typically up to ৳50,000
- Deposit fee: No fees — what you send is exactly what gets credited
- To claim the Welcome Bonus: A 100% bonus applies to any first deposit amount, with a maximum bonus cap of ৳10,000
New members are advised to start small. Beginning with ৳500–৳1,000 gives you a solid amount to play with once the bonus is included. You can always top up once you're comfortable with the platform.
On your first deposit, you'll receive a 100% bonus — meaning a ৳500 deposit gives you ৳1,000 to play with. To qualify, your first deposit must be made within 7 days of registration.
Yes, Jillbet provides real-time score updates alongside live betting. Being able to track the score while placing bets makes decision-making much easier — especially for in-play betting.
To view live scores:
- Log in and In the Sports section Go.
- Click the "Live" tab to see a list of all ongoing matches.
- Click on any match to open a detailed scorecard — ball-by-ball updates for cricket, and goals & cards for football.
- In-play betting markets are also available on the same page.
Live Streaming: Live video streaming is available for selected matches. You need to be logged in with a positive account balance to watch. When streaming is available, a camera icon will appear next to the match — click it to start watching.
Sports Event Calendar: To view the schedule of all upcoming matches and events On the Sports Events page Go there — you'll find a calendar organised by tournament.
For major cricket tournaments (IPL, BPL, T20 World Cup), live score refresh rates are as fast as 5–10 seconds — helping you catch the latest odds right when it counts during in-play betting.
Jillbet offers multiple ways to reach support, and you can communicate in Bangla across every channel. Support is available 7 days a week, 24 hours a day — someone is always there, even at 3 in the morning.
Support channels:
- Live Chat (fastest): Just click the chat icon at the bottom right of the page to get started. Average response time is 3–5 minutes. No login required.
- Email: support@jillbet.online — best for complex issues or document submissions. Replies typically arrive within 1–2 hours.
- Phone support: Phone support in Bangla is available during select hours — get the number from Live Chat.
Which channel to use for which issue:
- Urgent issues (deposit not arriving, account locked) → Live Chat
- Document submissions or account verification → email
- Betting result disputes → Contact via email with your transaction ID
- General questions → this FAQ page or live chat
When contacting support, have your registered mobile number and a clear description of your issue ready beforehand — this helps the team resolve your query faster.